Transparency plays a key role for smooth operations for any type of organisation. The most important reason for this is when the supervisor or senior management trusts the lower ranks, the performance level of the subordinates greatly increases. Since it makes them feel valued, it keeps the employees involved and in tune with the company affairs, in turn making them loyal towards their responsibilities. According to SHRM's Job Satisfaction and Engagement survey http://www.gethppy.com/company-culture/business-transparency-is-key , 64% believe "trust between employees and senior management" as being of high importance. On that note, here is a look at how implementing an employee and supervisor dashboard can help achieve transparency as well as trust for a business.
Among many roles which a supervisor has to perform, one of the most crucial ones is ensuring that the HR policies are followed properly. However, reaching out to each and every employee to ensure all rules are followed diligently or helping each and every employee with their HR-related queries can become very time-consuming.
Apart from this, when the employees don't have control over their information, such as their leave applications, access to HR services, new policies, shift schedules etc., they tend to have less trust in the organisation and the management and are less involved in the business because they are likely to be less engaged.
This is where an employee-supervisor dashboard or an employee self-service portal can come handy.
Real time information about change in policies
With the help of a dashboard, employees get to know about new or existing policies at a centralised location. For example, they can easily access company ethics, code of conduct, annual leaves, travel policy, etc. in real-time. For the senior management, any change in policy can be easily updated and communicated to all the employees through a single channel. Such portals also work for organisational announcements, informing upcoming company events, and seminars. Even the company performance for a particular quarter can be published on a centralised internal website.
Time and task tracking
Dashboards inform a manager how long an employee has been at the office, what are his minimum business working hours, and the time-in and time-out tracking. Such self-service portals become a place where employees can apply for leaves which will be directed to their immediate supervisor for rejection or approval. Having such a system in place, employees can also get a view of their leave balance at any point of time. This is transparent to the employees as they can also check the leaves they have availed in the past and on which dates.
Certain companies require employees to work in multiple or 24*7 shifts. These shifts can be planned effectively with the help of dashboards, especially for new joiners. Dedicated shifts can be allocated to employees and they can regularly check the details via dashboards. Further, using a dashboard an employee can get a complete picture of the upcoming tasks and time allocated for the same. This way he can plan his work in an organised and better way.
Though supervisors are charged with individual responsibilities for a team, if they have a dashboard they can easily allocate tasks to the concerned employees. They can also quickly view if a given job has been completed or not since the assigned employee will mark against his or her name once the task has been finished. If it isn't, the supervisor can send reminders for the same. Also, if the task is not executed as expected he can disapprove the task and reassign it to the employee. Supervisors also need to approve leave applications and the likes. Sometimes employees may require devices like company laptops, mobile phones, data cards, licensed software etc. to support off hours or on weekends. Managers then need to approve such hardware and software requests as per the company policy.
Considering the above aspects, a dashboard can give a 360-degree view to both employees as well as the senior management for smooth and effective operations and executions. Such transparent measures surely play a big role as a trust-building measure.